Inside Sales Representative
Pro-Fast is a leading supplier in Pennsylvania for the commercial roofing trades. Our locations in Philadelphia, Pittsburgh and Harrisburg provide statewide coverage for our rapidly expanding business. With over 26 years in business, Pro-Fast has built its reputation on great customer service, in-depth product knowledge, and providing top brands ready for immediate delivery.
We are a growing family business with a team oriented work environment. We treat our employees with respect; and work hard to provide opportunities for professional growth and advancement.
We are seeking an Inside Sales Representative to join our Essington, Delaware County, PA location. To be successful in this role, a candidate should be organized, proactive, possess the ability to multitask in a busy work environment, and have the communication skills to handle any customer questions or concerns.
- Field customer calls for taking orders, customer quotes, track orders, etc.
- Follow up on quotes, place orders, and make purchases from vendors when necessary
- Build and maintain strong relationships with customers
- Effectively communicate with customers to address any questions or concerns
- Develop and maintain a high level of product knowledge
- Assist the Outside Sales team
- Successfully manage a high call volume and multitask to complete all responsibilities in a timely fashion
- Associate's degree or 2+ years experience in customer service/sales required. A combination of education and experience preferred
- Experienced with Microsoft Office, CRM systems, and order entry software
- Possess exceptional communication skills
- Team oriented with a desire to support other team members
- Must have strong attention to details and follow up
- Mechanical aptitude and the ability to understand parts and equipment in the roofing industry
- Ability to stay organized and multitask in a fast paced work environment
- Experience using Autocad software is a plus
- Experience or training in rooftop safety and/or similar area is a bonus
Please do not call the office or send hard copy resumes. We carefully consider every application, but we can only accept applications made through this site.